Proctor and Gamble (P&G), one of the world’s largest consumer packaged goods companies, announced last week that it was rethinking its Facebook advertising strategy. Specifically, the company has concluded that Facebook’s advanced targeting capabilities, e.g. Moms in the South who drive Japanese minivans, aren’t more effective for its brands than more generic targeting, e.g. Women 25-49. Since the former costs more than the latter, P&G feels it can improve its marketing ROI and is changing its approach accordingly.
I don’t disagree with the logic. I just think that the episode reveals a significant opportunity for companies such as P&G to change in order to compete more effectively today.
To understand why, just reflect on the consequences of mobile becoming the most dominant media of our time.
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With half of all digital media time spent on mobile, advertisers understandably feel compelled to shift their media dollars to mobile marketing.
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Within the mobile marketing landscape, Facebook and Google are dominant, and not by a narrow margin. They possess numerous advantages, too many to document here, over their rivals. Among them: time spent with their properties. Facebook, for example, captures on average a whopping one out of every five mobile minutes.
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Though Facebook and Google offer video and display ad units, just as TV and banner advertising do, they are significantly unlike most of these alternatives in critical ways.
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This includes offering more effective targeting options. For example, a company can upload its list of email newsletter recipients to Facebook and either exclude them from its advertising on the social network or have Facebook find and target other people who resemble these subscribers.
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They also offer marketers higher degrees of attribution certainty. That old adage about knowing that half of a marketing budget works and half doesn’t work, but not knowing which half is which? Facebook and Google can remove a lot of that uncertainty.